Get in Touch with IPTV Wizard
Have a question about our IPTV service? Need help with setup or your subscription? Our dedicated support team is available around the clock via WhatsApp. We respond within minutes — not hours, not days.
Message Us on WhatsApp
WhatsApp is the fastest and easiest way to reach us. Whether you want to place an order, ask a question, or get help with your setup — our team is ready to assist you right now.
Chat on WhatsAppWhatsApp Support
Our primary support channel. Message us anytime for orders, setup assistance, account questions, or troubleshooting. Real people respond — no chatbots, no automated replies.
+32 460 20 27 33 Start ChatEmail Support
Prefer email? You can reach our support team by email for non-urgent enquiries, account questions, or any matter you would rather handle in writing. We aim to respond within a few hours.
[email protected]What Can You Contact Us About?
Our support team handles everything related to your IPTV experience. No question is too small, and no issue is too complicated. Here are the most common reasons customers reach out to us.
New Orders
Ready to subscribe? Message us on WhatsApp with your preferred plan and we will get you set up within minutes.
Setup Assistance
Need help installing the IPTV app on your device? We will walk you through the entire process step by step.
Troubleshooting
Experiencing buffering, login issues, or channels not loading? Our team will diagnose and resolve the issue quickly.
Renewals
Subscription expiring soon? Contact us to renew your plan and continue enjoying uninterrupted service.
Device Changes
Switching to a new TV, phone, or streaming device? We will help you transfer your subscription seamlessly.
General Questions
Curious about channels, features, pricing, or compatibility? Ask us anything — we are happy to help.
Frequently Asked Contact Questions
Simply send us a message on WhatsApp with the plan you want (6 months €29, 12 months €59, or 24 months €95). Our team will process your order and send your login credentials within minutes of payment.
Message us on WhatsApp and tell us which device you are using. Our team will guide you through the installation process in real time. You can also follow our detailed setup guide which covers every major device including Fire Stick, Smart TV, Android, iPhone, PC, and MAG Box.
Most WhatsApp messages are answered within minutes. We operate 24/7 support, so you will receive a fast response regardless of the time of day or night. Email enquiries are typically answered within a few hours.
Yes. We offer a 48-hour refund policy from the date of purchase if the service does not work due to a problem on our end. Contact us on WhatsApp within 48 hours and our team will resolve the issue or process a refund. Full details are available on our refund policy page.
When your subscription is approaching expiry, simply message us on WhatsApp to renew. There are no automatic renewals — you choose when and if you want to continue. We will send you updated credentials as soon as your renewal is processed.
Each standard subscription supports one active connection at a time. If you need to watch on multiple devices simultaneously, ask our team about multi-device options when you place your order or renew.
Start Streaming Premium IPTV Today
Join thousands of Irish viewers enjoying 20,000+ live channels and 135,000+ films and series in 4K quality. Message us on WhatsApp to get started in minutes.